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Easy Cancellation and Returns at Beymenclub.com
Under Beymenclub Unconditional Customer Happiness, you can return your products within 30 days from the date of invoice.

Choose the option that best suits you to return the products you purchased from Beymenclub.com.

How to Make an Easy Return
1. Start Your Return Request

Start the return process with the option that suits you best through this page.

2. Repackage Your Products

Place the items you are returning inside the Beymen Club box with the original box or dust bag that came with your order.

3. Deliver Your Return Package with Return Code

Deliver it to Domestic Cargo branches or couriers along with the generated return code.

4.Return Confirmation

Once your post-evaluation return request is approved, the product price will be returned to your card as you made the payment.

Initiating a Return and Cancellation Request
You can proceed with the return process with the option that suits you best.
I am a Registered User

If you have placed an order through your account as our registered user, you can initiate your refund request here.

START THE RETURN
I am a Guest User

If you ordered as a guest without logging into your account or creating a membership, you can initiate your refund request here.

START THE RETURN
Product Cancellation
You can cancel the items in your order before the invoice is cut and shipped.
The current status of the products in your order;
If you are a Registered User

My Account >My OrdersYou can follow it on the page.

Return Shipping & Delivery
You can send returns for your Beymenclub.com orders for free with Domestic Shipping.
You can send your returns free of charge without specifying any recipient address from Domestic Cargo branches with a return code valid for 7 days. If you do not ship within 7 days, we remind you that you must initiate a return request again.
Return Shipment of Large Volume Products
After your return request for the return shipment of large volumes of products has been created, the relevant logistics company will call you with an appointment request to receive the product from your home at the appropriate time.
Return Process Tracking
All steps in the return process;
If you are a Registered User

My Account >My OrdersYou can follow it on the page.

Notifications on your return requestSMSveE-mailIt is done through notifications.
Fee Refund
The cost of the returned product will be transferred to your card in the same way as your preferred payment method when completing your order.
Credit Card/Debit Card

If your products meet the return conditions, your refund will be sent to your bank within 3 working days. We remind you that the period of reflection of the returned amount on credit/debit cards is on average 1-3 working days due to bank processes, while in debit cards this process can be extended.

Installment Payments

Installment payments are returned in installments according to bank applications.

Gift Card/Treasure Card

The refund amount for payments made with the Gift Card will be transferred to your card with the same number.

Return Policy
  • It must not exceed 30 days from the date of delivery.
  • The product protection tape must be unfastened.
  • Product labels and logos, if any, must not be removed.
  • The product must be resold to a different customer.
Frequently Asked Questions
Order Cancellation
1. Can I cancel an order placed on Beymenclub.com?

If your order has not yet been shipped, My Account >My Ordersfrom the page andbeymenclub.com/customer/ordertrackingYou can cancel your order from the page. You can also email us your request at onlinedestek@beymenclub.com or call Beymen Club Special Customer Relations Hotline 444 4 700 7 days a week from 09:00 to 18:00.

Once your order cancellation request has been confirmed, a refund will be made to your card if payment has been received from your credit card. Installment payments are returned in installments according to bank processes. Since the refund process differs depending on your bank, you can track your returns by contacting your bank.

Returns & Exchanges
1. I am a guest user, how can I return my product?
If you ordered as a guest user, return to the shipping codebeymenclub.com/customer/ordertrackingYou can start the return process by visiting the page.
2. How can I track the return process?
If you placed your order through your account as a registered user of beymenclub.com and Beymen Club App, My Account >My OrdersYou can find the details of the relevant order on the page. If you made the purchase as a guest user,beymenclub.com/customer/ordertrackingYou can follow the process from the page or SMS and emails sent about your return.
3. I have cancelled my return request, can I create a refund request again?
You can create a return request again for your products that have not passed 30 days after the invoice date.
4. How can I get my free return shipping code?
If you placed your order through your account as a registered user of beymenclub.com and Beymen Club App, My Account >My Ordersfrom the relevant order details on the page; if you made the purchase as a guest user,beymen.com/customer/ordertrackingYou can find the return shipping code on the page.
5. How can I get my free return shipping code?
If you placed your order through your account as a registered user of beymenclub.com and Beymen Club App, My Account >My Ordersfrom the relevant order details on the page; if you made the purchase as a guest user,beymen.com/customer/ordertrackingYou can find the return shipping code on the page.
6. My return code has expired, how can I get a new code?
Your return code will expire 7 days after creation. If you have not delivered your return package to the shipping branch or courier within this period and you are within the 30-day return period from the invoice date, you can receive your free return shipping code by initiating a return request.
7. How to refund the product I received in installments?
If you made a purchase with the installment payment option, the refund will be returned by your bank to your card in installments.
8. Can I return the products I bought from Beymenclub.com?

The satisfaction of our valued customers is always a priority for us. If you wish to return your product, we will be happy to assist you as quickly as possible under the following conditions;

  • You can return your products with all accessories that have not passed 30 days after the invoice date, the product protection tape has not been opened, the labels have not been removed, the labels have not been removed, used and are available for resale. Returns that do not comply with these conditions will not be accepted and will be returned to you on a counter payment basis. Therefore, when your products reach you, we recommend that you try it as soon as possible so that there is no damage to the product and its labels. You may return to us what you deem unsuitable as set out above.
  • With Domestic Shipping, you can send your returns for free.
  • You will be notified by email when your return shipment reaches us. After checking the compliance of the products with the terms of return, refunds for accepted return requests will be forwarded to your bank within 3 working days. Your refund will be made by your bank in accordance with your payment method; your purchases in installments will be returned in installments. You can follow the refund process by contacting your bank.
9. What are the return conditions?
  • 30 days must not have passed since the invoice date,
  • The original packaging of the product must be intact, unopened,
  • The packaging of cosmetic products and products such as swimwear should be on the hygiene tape,
  • The product protection tape should not be opened,
  • Product labels, logos, if any, should not be removed,
  • The product must be available for resale.
10. Can I change a product I bought from Beymenclub.com?

If you wish to replace your unmodified products purchased from Beymenclub.com, we will be happy to assist you within the following conditions;

  • You can exchange Beymen Club products that meet the exchange and return conditions from any Beymen Club store with your invoice no later than 30 days from the invoice date.
  • Exchange can only be made in Beymen Club stores. We remind you that only product exchanges can be made in our stores and no refunds can be made.
  • Product exchanges purchased at Beymen Club store can only be made in Beymen Club stores.
  • We remind you that for gift product exchanges, you must carry your Gift Exchange Card with you and that gift exchanges cannot be refunded.
  • Products prepared in accordance with your wishes; products such as food that can deteriorate quickly or may pass the expiration date; products such as cosmetics, books, accessories with protective elements such as packaging, tape, seals and packages opened; exchange and return conditions do not apply to products such as underwear and swimwear that are not suitable for health and hygiene purposes.
  • Except for return and exchange, your legal rights are reserved in respect of products that are defective due to sales and do not meet the quality stated on them.
11. How soon will the refund be made after the return process?
After your return arrives at the relevant warehouse, it will be checked whether it meets the return conditions and the refund of the returned products will be completed within 3 working days. You will be notified by email when your returns are completed by beymenclub.com. After this stage, the period of reflection of the return to your account varies depending on the bank processes. You can track your refunds by contacting your bank.

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